The screen flashes when the data for the current tab is being refreshed. To stop the screen from flashing, change the refresh rate to zero and manually refresh the data.
Refresh rate refers to the rate (in seconds) at which the inquiry refreshes the data for the current tab.
To change the refresh rate to zero, use the View menu option Refresh Rate. To refresh the data manually, use the View menu option Refresh Item Data.
Problem with Qty Avail tab column headers:
If a new location was added in Sage 300, the column headers will need refreshing. From the View menu select Refresh Descriptions.
This also can apply if to other tabs if the column headers need refreshing. From the View menu select Refresh Descriptions.
Problem with columns disappearing:
If a column has had the width of the column reduced too small and the column is no longer visible then the registry need to be changed to allow the column to have a larger width.
Either Clean the Registry or edit the registry for the specific tab (Not recommended).
If a cost column is not visible, check with the database administrator for security rights.
Problem with strange names for columns:
If the column has a strange title, first from the View menu, select Refresh Descriptions, and then try Cleaning the Registry.
Information in the query will vary depending on the file selected to create the query. Invoice numbers are stored in the Invoice file. If the order file is chosen to create the query, invoice numbers will not appear. If the query should include the invoice number, recreate your query using the Invoice file.
As noted in the previous question, this information is stored in the invoice file and Invoice must be chosen when building the query.
The double Finder indicates that both Order Entry data and Sales Analysisis data has been found by the program.
The Finder button on the left lets you find invoices and credit notes in the Order Entry data files.
The Finder button on the right lets you find invoice and credit note data that has been retrieved into the Sales Analysis details file.
The data indicator at the bottom of the screen will show where the displayed document is located.
The arrow button provides a drill down to Item Inquiry. This program displays item information for the item selected in the O/E Invoice or Credit Note Inquiry program. This provides all current information on the item, including price, costs, quantities available, on sales order, on purchase order, etc.
Information in the query will vary depending on the file selected to create the query. Receipt dates are stored in the Receipt file. If the Purchase Order file is chosen to create the query, receipt dates will not appear. If the query should include the receipt dates, recreate your query using the Receipt file.
As noted in the previous question, this information is stored in the Receipt file and Receipt must be chosen when building the query.