Entering a Customer Receipt

Use the Receipt Entry screen to add receipts for customers.

To add a customer receipt:

  1. Open Accounts Receivable > A/R Transactions > Receipt Entry.
  2. Select an existing batch or create a new one. More...

    • Select an existing batch. Use the Finder Image of Finder button. beside the Batch Number field to select the batch you want to work with.
    • Create a new batch. Click the Create New Batch button, and then enter the batch date, bank code, default currency (in a multicurrency ledger), and deposit number.
  3. If you use Payment Processing and want to process a credit card payment for the receipt, select a bank that matches the bank specified for the processing code you will use to process the credit card transaction.

    Note: If no processing code has been set up in Payment Processing that specifies the bank you select, you will not be able to process the credit card transaction.

    Tip: You can use the A/R Process Credit Card Payments screen to process credit card payments for multiple pending invoices (invoices with outstanding payments), and to create receipts for the processed payments. For more information, see A/R Process Credit Card Payments Screen.

  4. In the Entry Description field, enter a description of the receipt transaction or other information you want to record.
  5. Select Receipt as the transaction type, if it is not already displayed as the default.
  6. Enter the date for the receipt, and, if necessary, change the fiscal year and period to which you are going to post the transaction.
  7. Enter the customer number, and then press Tab.
  8. Accept the payment code that appears, if it is correct, or select a payment code.

    Tip: Click the Payment Code Finder Image of Finder button. to see a list of payment codes and associated payment types.

    If you use Payment Processing and want to process a Paya credit card payment for the transaction, select a payment code that uses the SPS Credit Card payment type.

    If a single processing code exists for the bank you selected, that code appears in the Processing Code field. Verify that the default selection is correct, or if no default appears, select a processing code that specifies the bank you selected for the batch.

  9. Enter information about the payment. More...
    • In the Check/Receipt Number field, enter the check number or another number to identify the receipt.

      Note: If you leave the field blank, Accounts Receivable assigns a number using the batch number and the entry number.

    • Enter an optional reference for the receipt.
  10. In the Receipt Amount field, enter the amount of the receipt.

    Also, if you use multicurrrency accounting, enter currency information. More...

    1. Beside the Receipt Amount field, specify the code for the receipt currency.
    2. If you need to edit the exchange rate, rate type, or rate date for this receipt, click the Rates button. After editing this information, close the Rates screen to return to the A/R Receipt Entry screen.
  11. If you are entering a partial receipt for a job-related document, choose an apply method for the receipt, and apply the receipt, if necessary. For more information, see Applying a Receipt to a Job-Related Invoice.
  12. Apply the receipt. For more information, see Applying a New Receipt to a Posted Invoice or Debit Note.
  13. Click Add.