Printing Receipts

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About Accounts Receivable Reports

A/R Receipts Report screen

You use the A/R Receipts Report screen to print or email a formal acknowledgment that you have received a customer payment, including details about the documents that were paid and the method of payment.

Tip: You can also print a single receipt confirmation after entering it on the A/R Receipt Entry screen.

Accounts Receivable includes a sample form for laser printers that you can use to print receipts on plain paper: ARRCPT.RPT. You can use this sample form as is, or change it to suit your company’s requirements.

  • If you use Payment Processing, finish processing the credit card payment before you print the receipt.

    Warning! If the Allow Edit After Receipt Printed option is not selected on the A/R Options screen, the Charge and Quick Charge buttons are not available after you print the receipt, and you cannot process the credit card payment.

To print customer receipts:

  1. Do one of the following:
    • To print a single receipt after you add it to a batch, click Print Receipt on the A/R Receipt Entry screen.
    • To print a range of receipts, open Accounts Receivable > A/R Transaction Reports > Receipts.
  2. On the A/R Receipts Report screen, select the report format to use for the receipts.
  3. If you want to reprint receipts that may have been printed before, select the Reprint Previously Printed Receipts option.

    Do not select this option if you want to only print receipts that you have not yet printed.

  4. Select whether to produce the detail or summary version for Report Format.
  5. Select the receipts to print. More...
    1. For Select By, choose the method you want to use to select the receipts to include: Batch/Entry Number, Customer/Document Number or Customer/Check/Receipt Number.
    2. In the table, specify the range of receipts to include, which depends on your selection for Select By:
      • Batch/Entry Number. Specify the range of receipt batch numbers and range of entry numbers to include. When you print from the A/R Receipt Entry screen, the number of the current batch is displayed by default. If you do not specify an entry number range, Accounts Receivable prints all the receipts in the batch number range.
      • Customer/Document Number. Specify the range of customer numbers and range of document numbers for which to print receipt confirmations. If you do not specify a document number range, Accounts Receivable prints all receipts for the customers in the customer number range.

        If you print several document types at once, Accounts Receivable first sorts the document numbers alphabetically, then numerically, to determine which documents belong in the range you specify.

      • Customer/Check/Receipt Number. Specify the range of customer numbers and range of check/receipt numbers to include. If you do not specify a check/receipt number range, Accounts Receivable prints all check/receipts for the customers in the customer number range.
  6. Select the delivery method for the receipts. More...
    1. For Delivery Method, select either:
      • Print Destination to print the receipts to the current print destination.
      • Customer to use the delivery method specified for the customer.
    2. If you selected Customer for Delivery Method, specify the code for the message you want to accompany emailed receipts in the Email Message ID field.
  7. Click Print.