About Pre-authorizing, Capturing, and Forcing Credit Card Payments
Capturing and Invoicing Pre-authorized Credit Card Payments
Capturing a Pre-authorized Credit Card Payment
Pre-authorizing a Credit Card Payment
If you use Payment Processing, you can use the O/E Pre-authorization screen to void a pre-authorized credit card payment for an order if the payment has not yet been processed. More...
Tip: On the O/E Order Entry screen, you can use the Order Number Finder to view status. If a credit card payment has been but not processed for the order, the Order Has Pre-authorization column for the order displays "Yes."
Before you start
- A credit card pre-authorization must exist for an order.
To void a credit card pre-authorization:
- Order Entry > O/E Transactions > Order Entry.
- Select a document for which a credit card payment has been .
- Click Void Pre-auth.
The O/E Pre-authorization screen appears.
- Click Void.
The Process Credit Card screen appears.
- Click Void Pre-authorization.
Paya voids the .