Enter a code of up to six characters that identifies the warranty, and enter a description of the warranty code in the next field. Warranties can be provided to customers on the serialized and/or lotted items they purchase from you.
Enter a description of the warranty period, up to 60 characters.
Enter the number of days after the sold date that the warranty period becomes effective.
For example:
- If Effective Days = 0 (zero), the start date of the warranty period is the sold date.
- If Effective Days = 5, the start date of the warranty period is 5 days after the sold date.
If this warranty period is for a lifetime warranty, double-click the Lifetime field to display Yes.
When this field displays Yes, the Warranty Days field is not available for the period.
A Warranty Code can have up to five periods. When you press the Insert key to begin a new line, the next period number is displayed on the new line.
Enter the number of days in this period.
Note that this field is not available for a period where the Lifetime field is set to Yes.
Overview
If you sell items with basic and extendable warranties to your customers, and you have a license to use Serialized Inventory and Lot Tracking, you can set up warranty codes that you can apply to serialized or lotted items when you sell them.
Use the I/C Warranty Codes screen to enter the terms of sales agreements with your customers on the serialized or lotted items that they purchase from you.
Each warranty code can have up to five periods, and you can define the number of days in each period of the warranty. The number of days in the periods are cumulative. For example, for a 90-day warranty, you can have three periods set to 30 days.
Note: You may have to update the warranties periodically on items you sell.