Adding Warranty Codes

Use the I/C Warranty Codes screen to enter the terms of sales agreements with your customers on the serialized or lotted items that they purchase from you.

Each warranty code can have up to five periods, and you can define the number of days in each period of the warranty. The number of days in the periods are cumulative. For example, for a 90-day warranty, you can have three periods set to 30 days.

Note: The Warranty Codes screen is available only if you have a license to use Serialized Inventory and Lot Tracking.

To add warranty codes:

  1. Open Inventory Control > I/C Setup > Warranty Codes.
  2. Enter a Warranty Code of up to six characters and a description of the warranty code in the adjacent field.
  3. Add a line in the table for each period in the warranty code:
    • If the period is for a lifetime, double-click the Lifetime field to change it to Yes. Otherwise, leave it as No.
    • Enter the number of warranty days in this period. (not available for a period where the Lifetime field is set to Yes.)
    • Enter the number of days after the sold date that the warranty period becomes effective.
    • Enter a description of the warranty period, up to 60 characters.

      To add another period, press the Insert key.

      To delete a period, highlight the line, and then press the Delete key on your keyboard.

  4. Click Save to add the warranty code.