Looking Up Receipts

On the A/R Receipt Inquiry screen, you can look up receipts based on a number of criteria, even if you do not know the customer number associated with the receipt you are trying to find.

If you want to look up receipt information for a particular customer, use the A/R Document Inquiry screen or the A/R Customer Inquiry screen. For more information, see:

  • Decide on the criteria you want to use to look for receipts.

To look up receipts:

  1. Open Accounts Receivable > A/R Transactions > Receipt Inquiry.

    The A/R Receipt Inquiry screen appears.

    Note: By default, this screen displays all receipts.

  2. Specify criteria to limit the receipts that are displayed. More...

    You can select the following criteria:

    • A range of bank codes to list receipts that were processed using one of the bank codes that fall within the given range.
    • A range of customer numbers to view receipts only for the customers in the specified range.

      Note: To include miscellaneous receipts you must use blanks in the customer number range.

    • A receipt status (to include only receipts that are outstanding, cleared, or returned), or you can display all receipts that meet the other specified criteria.
    • A transaction type (to include only Unapplied Cash, Prepayment, or Receipt transaction types), or you can display all receipts that meet the other specified criteria.
    • A range of receipt dates to include only receipts that were entered within the specified date range.
    • A range of years and periods to include only receipts that were posted within the specified year and period range.
    • A range of receipt numbers to limit the list to the specified range of receipt numbers.
  3. Click the Go Go button button.

    The list of receipts is refreshed to show only those that meet the specified criteria.

  4. To view information that shows how a particular receipt was applied, select the receipt, and then click Open.
  5. To view a receipt in the A/R Receipt Entry screen, select the receipt, and then click Document.
  6. To print the Receipt Inquiry report, click Print.