A/R Document Inquiry Screen

Overview

This screen lets you:

Most of the information for a document is displayed on one of several thematic tabs. However, some information and features are available from any tab on this screen, including:

Tip: Once you have opened the A/R Document Inquiry screen, leave it open. When you open Document Inquiry from another Accounts Receivable screen, the program updates the information for the current document.

Bank Tab

This tab appears only for transactions that involve customer payments or refunds, and lets you view:

Details Tab

This tab displays information about the details of a document. More...

The Details tab displays the following information:

  • General information about the details of a selected document. This includes the number and type of details, and whether the document is job-related or includes retainage.
  • A list of the distribution details for the selected document.

    The main table on the Details tab presents one line of summary information for each detail. The information that appears varies according to the type of document you are viewing. For example, information for an invoice detail includes the detail amount, applied amount, current balance, and the G/L account affected. It may also include an adjustment amount, discountable status, and retainage information (as applicable).

    If the document is job-related, detail information also includes the contract, project, category, and resource affected.

    If you use optional fields, an Optional Fields column indicates whether optional fields were assigned to the details.

    Note: If the Optional Fields column indicates Yes for the transaction, you can double-click in the column to open a separate screen that displays the optional fields for the detail.

  • A list of all the transactions applied to a selected detail, if the document is job-related or includes retainage.

    When you select a detail in the top table, applied transaction details appear in a secondary table at the bottom of the tab.

    Note: You can view an applied transaction in the original transaction-entry screen. For more information, see Drilling Down from Document Inquiry to a Transaction Entry.

If your Sage 300 system uses security, you must have Transaction History Inquiry security authorization to view the Details tab.

Header Tab

This tab displays header-level information for a selected document. More...

The Header tab displays various information, including:

  • The source application (such as AR or OE) where the originating document was entered or generated.
  • Information about the Accounts Receivable batch in which the document was posted, as well as the entry number and document date of the document.
  • Reference numbers (such as the customer's PO number) and numbers of originating documents (O/E order number and shipment number, or, for retainage documents, the original document number).
  • Ship Via code and shipping instructions.
  • The customer's group code and account set.
  • The document terms and discounts applied to the document.
  • Retainage information.
  • The document total, applied amount, and current balance, and an indication of whether the document is fully paid.

The Header tab lets you:

  • View general information about a specific document and the batch in which it was posted.
  • Drill down to the Accounts Receivable batch information screen. To do this, click the Drilldown Drilldown button button beside the Batch No. field.
  • Drill down to view the document as it was entered in the Accounts Receivable transaction entry screen. To do this, click the Drilldown Drilldown button button beside the Entry No. field.
  • In multicurrency ledgers, view amounts in the customer currency or in your company's functional currency. You specify the currency in the Amounts In field.

Optional Fields Tab

This tab displays the optional fields that were assigned to the document header, including the values entered for the optional fields. You cannot change any of the information on this tab.

Note: Optional fields that were assigned to the individual details of the transaction are displayed on the Details tab.

Rates Tab

This tab appears only in multicurrency ledgers, if the customer's currency is not the same as the functional currency. It displays currency and exchange information for the document. More...

The Rates tab displays information in the following groups:

  • Customer Currency. These fields display the customer's currency, the rate type, the rate date, the exchange rate used to convert from the customer's currency, and whether an override was used to apply the exchange rate.
  • Bank Currency. These fields appear if the receipt currency is not the same as the functional currency. These fields display the bank's currency, as well as the rate type, the rate date, the exchange rate used to convert to the bank's currency, and whether an override was used to apply the rate to the document.
  • Tax Reporting Currency. These fields appear if the tax group specified for the document uses a different currency than the customer's currency. These fields display the tax group's currency, the rate type, the rate date, the exchange rate used to convert to the tax reporting currency, and whether an override was used to apply the exchange rate.

Salespersons Tab

This tab appears only for invoices and credit notes. It displays the salespersons responsible for the sale, including the percentage of the sale allocated to each salesperson on the invoice or the credit note.

Ship-To Tab

This tab appears only for invoices and credit notes. It displays:

To view additional details, such as contact information, salesperson distributions, and the tax group associated with the ship-to location, click the Drilldown Drilldown button button beside the Ship-To field. The program displays the ship-to location record for the code.

Taxes Tab

This tab appears only for invoices and credit notes (not interest invoices). It displays information about taxes for the document.More...

The Taxes tab displays the following information about the taxes that applied to the document:

  • The tax group and tax authorities that applied to the transaction.
  • Whether the tax was calculated automatically. (The Calculate Tax option is selected, unless taxes were entered manually.)
  • The tax amount calculated or entered for each tax authority, as well as the tax class and tax base used for the calculation of the tax.
  • The total tax amount for the document.
  • If the transaction is subject to withholding taxes, for each tax authority the tab displays the estimated amount that your customer will withhold to be remitted to the tax authority on your behalf.
  • If the tax group specified for the document uses a different currency than the customer's currency, the tab includes exchange information used to calculate the tax reporting amount, and it also indicates whether this amount was calculated automatically or entered manually.
  • In multicurrency ledgers, view amounts in the customer currency or in your company's functional currency. You specify the currency in the Amounts In field.

Transactions Tab

This tab lists all the transactions that have been applied to the selected document. More...

The Transactions tab lets you:

  • View one line of summary information for each applied transaction.
  • Open the A/R Document Inquiry screen to display document history for a selected applied transaction. You can do this in the following ways:

    • Select the applied transaction on the table, and then click the Inquiry Inquiry button button.
    • Double-click the Ref. Document Number field in the transaction line.