Viewing Document History when Refunding a Customer
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You can view details about transactions that have been applied to a document you select on the detail table of the A/R Refund Entry screen.
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- Select or create the refund batch and the refund entry.
To view the history of a credit note or prepayment:
- On the detail table on the A/R Refund Entry screen, select the document.
- Click History.
The A/R Document History screen appears.
- After reviewing history, close the screen to return to the A/R Refund Entry screen.