Order Entry > Entering Transactions > Orders > Canceling Backordered Quantities on an Order

Canceling Backordered Quantities on an Order

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Entering an Order

Entering a Prepayment

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Before posting an active, future, or standing order, you can change it, cancel parts of it, or cancel the whole order.

After you post an order, you can change any part of the order except the order number, customer number, and any completed detail lines. More...

To cancel backordered quantities:

  1. Open Order Entry > O/E Transactions > Order Entry.
  2. Specify the number of the order you want to edit.
  3. Select the detail line that you want to cancel, and then enter 0 (zero) in the Quantity Backordered field. When you post the order, Order Entry records the line amount (in the Quantity Ordered field) as lost sales.
  4. Click Post.

Note: If you increase the quantity backordered on a shipment for a fully shipped order, Order Entry sets the order status to Incomplete.