Returning Goods to Vendors

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About Returns

About Receipts

About Receipt Adjustments

If you return items to a vendor and the receipt used when you received the items was posted but is not marked Complete, you can use the I/C Receipts screen to enter the return. More...

  • Receipt Description
  • Posting date (which determines the fiscal year and period for the transaction)
  • Method to assign the additional cost (Prorate/Leave)
  • Comments
  • Quantity returned

You cannot change the vendor or change the exchange rate (for a multicurrency transaction).

Note: You can enter returns only to incomplete posted receipts. If the receipt is marked Complete, was deleted, or is no longer available, you must enter the return as an adjustment using the I/C Adjustments screen.

  • Find the numbers of the receipts whose items are returned.
  • Determine whether to prorate or leave any additional costs that were on the original receipt for the items that you are returning.
  • Decide whether to post each return as you enter it, or save the receipts to post them later in a batch using the I/C Post Transactions screen.

To enter returns when items are returned to vendors:

  1. Open Inventory Control > I/C Transactions >  Receipts.

    Note: If you received items through Purchase Orders, you should enter the return of those items through Purchase Orders.

  2. Use the Receipt Number field to specify the number of the posted receipt used to receive the items.
  3. For Type, select Return.
  4. In the upper part of the screen, enter information to apply to the return:
    1. Enter a description for the return. (Optional)
    2. If needed, change the posting date, which determines the fiscal year and period for posting.
    3. Specify whether to leave the additional cost assigned to the items being returned or to prorate it over the remaining items on the receipt.

      Note: If you return all of the items on the receipt, you must use the I/C Adjustments screen to write off the additional cost from the receipt to a general ledger write-off account, even if you select the Prorate option.

    4. If you want to change any optional field information that applies to the whole return, click the Context menu and select Add/Edit to open the I/C Optional Fields Screen.
  5. In the table, enter details about the returned items:
    1. Select the receipt line for the item to return.

    2. In the Quantity Returned column, enter the quantity of that item to be returned.

    3. In the Comments column, type any comments about the items being returned. (Optional) These comments are included on the Receipts Posting Journal.
    4. Repeat these steps for each additional item to return.
  6. When you finish entering the items returned, either:
    • Click Save to save the return so you can edit it and post it later.

    • Click Post to post the return immediately.

      Important! When you click Post, if the Prompt to Delete During Posting option is selected (on the Processing tab of the I/C Options screen), the program asks you if you want to delete the transaction. Click No unless your company always deletes posted transactions. If you delete the posted transaction, you will not be able to drill down to the transaction details from General Ledger.

  1. If you saved the transactions, instead of posting them immediately:
    1. Print the transaction listings for all the transactions that you entered.
    2. Compare the listings to the original documents, and edit transactions if any need correction.
    3. Use the I/C Post Transactions screen to post transactions, update inventory quantities, and update costs (depending on the costing option).
  2. Run Day End Processing to update Inventory Control audit data, costing data (unless you update costs during posting), and item statistics.
  3. Print the posting journal for the transactions you posted to keep as part of your audit trail.

Note: You can post more than one return to a receipt.