About Importing Change List Entries

You can import change list entries from external database or spreadsheet files of the following types:

  • Lotus 123
  • MS Excel
  • dBase III and higher
  • FoxPro and Clipper
  • ASCII comma-separated text file

Customer Number Data Format Requirements

Regardless of import file type, changes to be imported must conform to the customer number data format, which has the following common features:

  • Each row or line represents one (1) customer record.
  • Each row or line must contain the following five (5) fields in the order shown here:

    Field1 Field2 Field3 Field4 Field5
    Old Customer Number New Customer Number Action Type Short Name Customer Name
  • Field Three — Action Type — must contain one of the following predefined values:

    Field Contents Action Type
    0 Change
    1 Combine
    2 Copy
  • Fields Four and Five — Short Name and Customer Name — must contain data even if you don't intend to change them. The following table shows field entry options and their results:

    Field Contents Change Result
    Original data The original data replaces itself (useful for correcting typos, etc.).
    Changed data The changed data replaces the original data.
    Single blank space (no quotes required) The original data is left untouched. Do not use this field entry option when combining customer numbers.

File Type Requirements

In addition to the customer number data format requirements, each of the supported file types has some requirements:

  • ASCII delimited text files

    The first row is the title row; no other information except the title should appear in this row. If you don't want to include titles, leave this row blank.

    Commas separate the fields and each field's contents must be enclosed within quotes.

    Note: You can use Windows Notepad to create this file.

  • MS Excel files

    The first row is the title row; no other information except the title should appear in this row. If you don't want to include titles, leave this row blank.

    Columns separate the fields and each field's contents must be enclosed in its own spreadsheet cell.

  • Lotus 123 files

    File layout is the same as MS Excel file.

  • dBase III and higher files

    File Import only recognizes three DBASE data types: String, Numeric, and Date. Any other data types such as memo fields will be ignored.

    Consequently, fields must observe the following formats:

    Field Must be formatted as
    Old Customer Number a string field
    New Customer Number a string field
    Action Type either a string or an integer field
    Short Name a string field
    Customer Name a string field
  • FoxPro and Clipper files

    File layout is the same as dBase III.