Invoicing Shipments

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About Credits on Invoices

About Orders, Shipments, and Invoices

About Pre-authorizing, Capturing, and Forcing Credit Card Payments

O/E Invoice Entry Screen

O/E Order Entry Screen

O/E Prepayments Screen

O/E Shipment Entry Screen

Shipping Orders and Items

You can use the O/E Order Entry screen or the O/E Shipment Entry screen to invoice goods as you ship them, or use the O/E Invoice Entry screen to invoice goods at any time. More...

When you are creating orders or shipments (on the O/E Order Entry screen or the O/E Shipment Entry screen), you can create invoices automatically.

You can also create invoices on the O/E Invoice Entry screen, which gives you more control over invoice creation. For example, you can:

  • Edit more details, including customer information, tax information, prices, discounts, sales splits, optional field information, and currency exchange rates.
  • Select one or more shipments to invoice.
  • If you use Payment Processing, you must use the O/E Order Entry screen or the O/E Shipment Entry screen to capture or void any pre-authorized credit card prepayments for an order or shipment before creating an invoice. (You cannot post a shipment if it has any outstanding credit card pre-authorizations.)

To invoice goods when shipping:

  1. Open Order Entry > O/E Transactions.
  2. Open Order Entry or Shipment Entry.
  3. In the detail table, enter an amount in the Quantity Shipped field for at least one detail line.
  4. On either the main tab (Order or Shipment) or the Totals tab, select the Create Invoice option.
  5. On the Totals tab, review invoice information. More...
    1. Enter an invoice number if you do not want one to be assigned automatically.
    2. Change the invoice date if you want to use a date other than the current date.
  6. Click Post.

    Note: To print the invoice, verify that the Invoice option is selected on the Confirmation screen that appears after posting. You can also print order confirmations, shipment picking slips, and prepayment receipts.

To invoice one or more shipments using the O/E Invoice Entry screen:

  1. Open Order Entry > O/E Transactions > Invoice Entry.
  2. In the Invoice Number field, enter an invoice number, or leave *** NEW *** if you want Order Entry to assign a new number when you post the invoice.
  3. In the Customer Number field, enter a customer number.

    Note: You can also use the options to the right to create a new customer, edit customer information, or find more information about the customer.

  4. Select one or more shipments from which to create the invoice. More...

    • If you are invoicing a single shipment, enter the number in the Shipment Number field.

      Tip: To view shipment details, click View Shipment on the Shipment Number menu Image of Menu button..

    • If you are invoicing multiple shipments, select the From Multiple Shipments option, and then click Create Invoice From Shipments on the From Multiple Shipments menu Image of Menu button. to select shipments on the O/E Create Invoice from Shipments screen. For more information, see O/E Create Invoice from Shipments Screen.

    Information from the shipments you specify appears on the O/E Invoice Entry screen, where you can review and edit it as necessary.

  5. On the Invoice tab, review and edit general information for the invoice. More...

    1. Enter the invoice date and posting date (if different).

      Note: The posting date is the date you use for posting the transaction in General Ledger, and determines the year and period to which the transaction is posted.

    2. In the Default Location field, verify that the inventory location from which you shipped the items is selected.
    3. Review ship-to information for the invoiced shipment or shipments, and edit if necessary.
    4. Verify that the correct tax options are selected. For more information, see O/E Invoice Entry Screen.
    5. Enter a description and reference information for the invoice.

  6. Review invoice details and edit if necessary. More...

    For each detail, you can edit the following information in the table:

    • Quantity invoiced
    • Unit price
    • Extended price
    • Discount percentage or discount amount
    • Ship-via method and tracking number
    • Customer item number
    • Comments and instructions

    Note: If you need to change tax information for a detail, use the O/E Detail Taxes screen, which you open by clicking the Edit icon Image of Edit button. in the Taxes column.

  7. On the other tabs on the O/E Invoice Entry screen, review and edit information as needed. More...

    1. If you use optional fields, enter information on the Optional Fields tab.
    2. On the Customer tab, review payment terms and adjust any discounts or scheduled payments associated with the terms code.
    3. If you are invoicing several shipments, use the Sales Split tab to verify that the sale is allocated correctly. If the shipments used various sales splits, you must change the allocation manually.
    4. On the Rates tab, verify that exchange rate information is correct.
    5. On the Taxes tab, check the tax class and the tax registration number for the customer. If you are entering taxes manually, you can adjust the tax base and tax amount, if necessary.

      If the tax currency differs from the customer currency, you can enter a reporting tax amount or let the program calculate it automatically.

    6. On the Totals tab, check the totals for the invoice.
  8. Post the invoice.

    Note: Before printing the invoice, you can specify whether backordered items and kit component items are included on the invoice.

When you try to post an invoice that will put a customer account over its credit limit, Order Entry displays a warning message and the following customer information:

  • Credit limit
  • Outstanding Accounts Receivable balance
  • Order amount
  • Last invoice amount and date
  • Last payment amount and date

If you use security, you can post the invoice only if you have Credit Approval authorization, which allows you to override the credit limit.

If you are not authorized to override the credit limit, or if you want to put the order on hold for later invoicing, select On Hold. If an order is on hold, you can post the order but you cannot ship goods and produce an invoice until you clear the on-hold status.