Clearing a Deposit Error

This topic describes the procedures to follow if a deposit cleared with a different amount than the posted batch total, or if a data entry error occurred in the originating program.

To clear deposit errors:

1. Open Bank Services > Bank Transactions > Reconcile Statements.

2. On the Reconciliation tab, select a deposit that has an error.

3. Depending on the cause of the deposit error, do one of the following:

   • If the deposit cleared the bank with a different amount than the amount displayed in the Deposits field, enter the amount from the bank statement in the Cleared Amount field.

     Based on the amount of the difference, a status is assigned automatically in the Reconciliation Status field. More...

     • Cleared With Write-Off. This status is assigned if the difference is less than the error spread specified in the bank record.

       The difference is posted to the Clearing Errors account when you post the reconciliation.

     • Cleared With Bank Error. This status is assigned if the difference is greater than the error spread specified in the bank record.

       The difference is carried forward to your next reconciliation. For instructions to clear the error amount, see Clearing a Bank Error.

       Tip: You can write off the difference, even if it is greater than the error spread, by changing the status to Cleared With Write-Off.

   • If the bank statement shows a different deposit total than the deposit amount shown on the Reconciliation tab because of a data entry error or omission in the originating program, and the error is too large to post to the Clearing Errors account, you should correct the error by reversing the transaction, and then processing the correct transaction.

     For more information, see Reversing a Transaction.