E-mail Message Variables
A variable is a string of characters in an e-mail message that is replaced with a specific term or value when the message is sent.
Example: In an e-mail message to a company where the customer contact is specified as Ron Black, the line "Dear $CUSTOMER_CONTACT" will be replaced with "Dear Ron Black" when the message is sent.
You can use the following common variables in all e-mail messages. Variables that are available only for specific customer forms are listed in separate tables.
Common E-mail Message Variables
Common E-mail Message Variables
| Company contact |
$COMPANY_CONTACT |
| Company name |
$COMPANY_NAME |
| Customer contact |
$CUSTOMER_CONTACT |
| Customer name |
$CUSTOMER_NAME |
| Customer number |
$CUSTOMER_NUMBER |
| Fax number |
$COMPANY_FAX |
| Purchase order number |
$PO_NUMBER |
| Telephone number |
$COMPANY_PHONE |
Order Confirmations
Order Confirmation E-mail Message Variables
| Expected ship date |
$EXPECTED_SHIP_DATE |
| Order amount |
$ORDER_AMOUNT |
| Order date |
$ORDER_DATE |
| Order description |
$ORDER_DESCRIPTION |
| Order number |
$ORDER_NUMBER |
| Order reference information |
$ORDER_REFERENCE |
| Ship-via description |
$SHIP_VIA_DESCRIPTION |
| Ship-via information |
$SHIP_VIA |
Invoices
Invoice E-mail Message Variables
| Actual ship date |
$ACTUAL_SHIP_DATE |
| Description |
$DESCRIPTION |
| Invoice amount |
$INVOICE_AMOUNT |
| Invoice date |
$INVOICE_DATE |
| Invoice number |
$INVOICE_NUMBER |
| Order number |
$ORDER_NUMBER |
| Order date |
$ORDER_DATE |
| Reference information |
$REFERENCE |
| Ship-via description |
$SHIP_VIA_DESCRIPTION |
| Ship-via information |
$SHIP_VIA |
Credit Notes
Credit Note E-mail Message Variables
| Actual return date |
$ACTUAL_RETURN_DATE |
| Credit note amount |
$CREDIT_NOTE_AMOUNT |
| Credit note date |
$CREDIT_NOTE_DATE |
| Credit note number |
$CREDIT_NOTE_NUMBER |
| Description |
$DESCRIPTION |
| Invoice date |
$INVOICE_DATE |
| Invoice number |
$INVOICE_NUMBER |
| Reference information |
$REFERENCE |
Quotes
Quote E-mail Message Variables
| Expected ship date |
$EXPECTED_SHIP_DATE |
| Expiration date |
$EXPIRATION_DATE |
| Order amount |
$ORDER_AMOUNT |
| Order date |
$ORDER_DATE |
| Order description |
$ORDER_DESCRIPTION |
| Order number |
$ORDER_NUMBER |
| Order reference information |
$ORDER_REFERENCE |
| Ship-via description |
$SHIP_VIA_DESCRIPTION |
| Ship-via information |
$SHIP_VIA |
