Adding Customer Item Numbers

Customer item numbers are particular to the customer, so different customers can use the same number for different items. Because they specify the customer’s unit of measure, using customer item numbers can reduce confusion during order entry.

Customer item numbers are often required for large customers, who use their own stock numbers when ordering from you. If you supply goods to several large outlets, several customer item numbers can be associated with a single item.

You use the Customer Details screen in the I/C Items and Price Lists folder to add customer details for an item.

To add customer item numbers:

1. Open Inventory Control > I/C Items and Price Lists > Customer Details.
2. Enter or select the item number for which you are adding customer item numbers.

3. In the table, for each customer:

   1. Click in the table, or press the Insert key to start a new line.
   2. If you use Sage 300 Accounts Receivable, click the Finder in the Customer Number column heading, and then select the customer.

      If you do not use Accounts Receivable, double-click in the Customer Number field, then type the customer number. Also, in the Customer Name field, type the customer name.

      The first customer that you add is automatically assigned "Customer 1." Each customer that you add is automatically assigned the next highest number, but you can change the customer type by selecting one from the list.

      You cannot assign the same customer type to two different customer for the same item.

   3. In the Customer's Item Number field, type the item number, and then type the customer's description of the item.
   4. Enter the unit of measure.
   5. Enter any comments and particular instructions for handling or shipping.

      Comments and instructions appear on orders when you use the customer item number in Order Entry.

4. Click Save.