Type a description for the set of dunning messages.
Type a code for the dunning message set you are creating, or type the name of the statement format or letter format for which you are creating this set of dunning messages. (You can select the statement name using the Finder.)
You select a dunning message set when you print statements.
Accounts Receivable uses the dunning messages defined on the A/R Options screen for all formats unless you define new sets.
Enter a message of up to 45 characters to print on customer statements or letters for each aging period. The message relating to the customer’s oldest outstanding transaction will be printed.
Example: The current period might contain the message, "Thank you for keeping your account current," while the message for the first overdue period (such as 1 to 30 days) might be "Please settle your account immediately."
Select this option if you do not want to use the dunning messages on any statements or letters.
Normally, you use this status when you decide to delete a set of dunning messages or when want to temporarily stop using it. You can change the selection any time.
This information field displays the date of the last change made to the set of dunning messages. You do not make an entry in this field.
Overview
Note: Depending on how your system is set up, this desktop screen may also be available as a web screen. For more information, see the Web Screens Getting Started Guide or the help for Sage 300 web screens.
You use the A/R Dunning Messages screen to:
- Add any number of sets of messages to print on statements to customers.
- Specify which message in a set to use for each aging period.
If you use only one set of messages, you enter them on the Statement tab of the A/R Options screen. You also use the Statement tab of the A/R Options screen to specify the aging periods you see in the A/R Dunning Messages screen.