Because Accounts Receivable maintains complete details of your statements, you can reprint customer statements using the A/R Reprint Statements screen.
You can reprint a statement because you want another copy, or you can reprint a whole range of statements if you did not finish a statement run.
- You can have one outstanding statement run at a time.
- You must complete the previous statement run before beginning another one.
- You cannot use the A/R Reprint Statements screen to print a statement with irregular dates. The dates must be the same as you used on the original statement.
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Verify the print destination and, if necessary, turn on and connect the printer.
To reprint statements:
- Accounts Receivable > A/R Customer Reports > Statements/Letters/Labels.
- Click the Reprint button.
- Select options to identify the statements to reprint.
- Click Print.
- If you are printing to a physical printer, the Print window appears. Confirm your printer selection and the number of copies to print, and then click OK. Otherwise, click Cancel or Setup.
- If you are printing to the screen (preview), the report appears in a new window. You can print the report or export it to a file.
Note: For Web-based clients, the preview screen appears first when you click the Print button.
If you are printing to a file, the Export window appears. Specify the file format (for example, PDF, DOC, or XLS). Also, specify a destination for the file:
- Application. View the report in an application that can open files of the specified format (for example, if you specify PDF as the file format, the report opens in Adobe Acrobat). You can then save the file.
- Disk file. Save the report to a location you specify.
- Microsoft Mail. Send the report as an e-mail attachment.
You can enter the name of a non-existent file or directory to be created by the system when you print. When you print to a file, the report is assigned a unique name, for example, CS1000.TXT.
- If you are printing to e-mail, an e-mail message appears with the report attached.