Opening Document Inquiry from Customer Inquiry

If you have not already opened the Customer Inquiry screen:

  1. Open Accounts Receivable > A/R Customers > Customer Inquiry.
  2. In the Customer No. field, enter the customer number, and then press Tab.
  3. Display the transaction of interest on the Documents tab or another transaction-related tab.

To view document history:

  1. On the Documents tab, or on another transaction-related tab on the Customer Inquiry screen, double-click the document number that you want to look up.

    Note: An Inquiry Inquiry button button in the heading signifies columns of document numbers for which you can view document history.

    The Document Inquiry screen opens, displaying the document you selected.

  2. Use the tabs and the drilldown features on the Document Inquiry screen to display detailed information for the particular document.