Returning Goods to Vendors

If you return items to a supplier from an incomplete receipt, you can use the Receipts screen to record the transaction. If the receipt has been deleted, you must enter an adjustment using the Adjustments screen to record the return. More...

When entering receipt returns, you can change the following fields in the I/C Receipts screen:

  • Description
  • Date, Year, and Period
  • Prorate/Leave Additional Cost
  • Comments
  • Quantity Returned
  • You cannot change the vendor information or the exchange rate for a multicurrency transaction.

    • Note: You can post returns only to incomplete receipts. If the receipt is marked Complete, or is no longer available, you must use the Adjustments screen to adjust inventory levels or costs.

    • Find out the numbers of the receipts to which you wish to post returns.
    • Determine whether to prorate or leave any additional costs that were on the original receipt for the items that you are returning.
    • Decide whether to post each return as you enter it, or save the returns for posting in a batch (using the Post Transactions screen).

    To return goods to vendors:

    1. Open Inventory Control > I/C Transactions >  Receipts.

      Note: If you received goods through Sage 300 Purchase Orders, you should return those goods using Purchase Orders.

    2. Use the Finder or the navigation buttons to select the receipt for which you are returning goods.
    3. From the Type list, select Return.
    4. Enter a description for the return, and then specify the transaction date and fiscal year and period to which you will post it.
    5. Specify whether to leave the additional cost assigned to the items being returned or to prorate it over the remaining items on the receipt.

      Note: If you return all of the items on the receipt, you must use the Adjustments screen to write off the additional cost from the receipt to a general ledger write-off account, even if you select the Prorate option.

    6. Click the Zoom Zoom button button to edit optional fields for the return, if you use optional fields.
    7. In the table, fill in the return details:
      1. Select the receipt line for the goods that you are returning.

      2. In the Quantity Returned field, enter the quantity being returned.

        If the item is serialized or lotted, you are prompted to assign serial numbers or lot numbers. (For more information see Assigning Serial/Lot Numbers when Receiving Goods.)

      3. Enter comments to be included on the Receipts Posting Journal for the items being returned.
      4. Click the Zoom Zoom button button in the Optional Fields column heading, and then enter optional field information.
    8. When you are ready, click Save or Post.
      • If you choose Save, Inventory Control saves the transaction so you can edit and post it later.

      • If you choose Post, Inventory Control posts the transaction immediately.

        Important! If you use the option to allow you to delete transactions after posting, Inventory Control asks if you want to delete the transaction. Click No, unless your company always deletes posted transactions. If you delete the posted transaction, you will not be able to drill down to the transaction details from General Ledger.

        Also, you cannot later recall the returns or adjustments.

    9. Click OK at the confirmation message.
    • If you used theSave button to save transactions (instead of immediately posting transactions):
      • Print the Transaction Listing report to list all transactions that you entered.
      • Compare listings to original documents and edit transactions if necessary.
      • Use the Post Transactions screen to post transactions and update inventory quantities and costs (depending on the Setup Options that you choose).
    • Run Day End Processing to update Inventory Control's audit data, costing data (unless you cost items during posting), and item statistics after posting receipts, returns, and adjustments.
    • Print the Receipts Posting Journal to check the receipts, receipt returns, and receipt adjustments that you posted.
    • You can post more than one return to a receipt.