The most common cause of import problems is that you are trying to import records that are invalid in the destination database. Typical invalid records are:
- Multicurrency accounts in a single currency destination.
- Single currency accounts that replace multicurrency accounts in the destination ledger.
- Segment codes that are the wrong length or that are for a segment that does not exist in the destination ledger.
- Accounts that use allocation accounts that do not exist in the destination ledger.
- Accounts with account groups that do not exist in the destination ledger.
If the import program encounters an invalid record, it stops importing and creates a restart record for the import process. A restart record specifies the import record that failed and what was happening when it failed. The record is identified by Unit ID and Export Sequence Number on the Restart Maintenance screen in Administrative Services.