Adjusting a Posted Transaction

  1. Open Accounts Receivable > A/R Transactions > Adjustment Entry.

  2. Click Create New Batch to create a new adjustment batch, or specify the number of an existing batch in the Batch Number field.
  3. In the Entry Number field, accept the assigned entry number or enter a different one
  4. Enter general information for the adjustment entry, including an optional description, the adjustment date and posting date, the customer number, and an optional reference.
  5. In the Document Number field, specify the document number you want to adjus.
  6. If the document includes a payment schedule, specify the payment number.
  7. In the table, click Add Line to add details. Include for each detail:
    • The distribution code or the general ledger account number.
    • The adjustment amount.
      • If you are increasing the amount of an invoice, enter the amount in the credit column.
      • If you are reducing the amount of the invoice, enter the amount in the debit column.
    • If the adjustment is for a job-related document, the contract, project, and category to adjust in Project and Job Costing.
    • If you use retainage accounting, retainage information, as necessary.

      For more information, see About Processing Retainage.

  8. Click Save.