Printing a List of Inactive Customer Accounts

You can use the A/R Customer List screen to generate a list of customers with Inactive status, and include account balance information on the list.

For more information about using the A/R Customer List screen, see A/R Customer List Screen.

To print a list of inactive customer accounts:

  1. Open Accounts Receivable > A/R Customers > Customer List.
  2. In the first Select By field in the Customer Range area, select Status, and then in the From field, select Inactive.
  3. In the second Select By field, select A/R Balance, accepting the default entries in the From and To fields.
  4. Under Include, select the Customers With Zero A/R Balance option.
  5. Click Process.

    The Customer List Preview screen appears and displays customer accounts that match the criteria you specified.

  6. Make note of any accounts that do not have zero balances so that you can collect any outstanding amounts, or write off small or uncollectible amounts.
  7. Click Print.
  8. Click Close to return to the Customer List screen.