Reviewing Customer Comments on the Customer List Preview
To review customer comments on the Customer List Preview screen:
- Accounts Receivable > A/R Customers > Customer List.
- Specify criteria for a customer list, including Comment Follow-up or Comment Expiration as selection criteria.
If you need help to create a customer list, follow the instructions in Printing a List of Customers, specifying additional criteria for comments in the Select By fields.
- Accept the default range of comment follow-up or comment expiration dates, or specify a different range of dates using the From and To fields beside these criteria.
- If you want to include customers whose records do not have comment dates within the specified range, select the option Include Customers With No Comments.
- Click Process.
The Customer List Preview screen appears, displaying two information tables. The top table includes the list of customers. The bottom table displays comments that match your criteria.
- On the top table, select the line for a customer whose comments you want to view.
The bottom table on the preview lists comments that match your criteria for the selected customer.
- If you want to print the generated list to your usual print destination, click Print.