Allocating Serial Numbers or Lot Numbers to a Credit Note

During transaction entry, you can allocate serial numbers or lot numbers to items and to components of kitting items.

To allocate serial numbers or lot numbers to items:

1. Open Order Entry > O/E Transactions > Credit/Debit Note Entry.
2. On the Document Type list, select Credit Note.
3. Select the invoice number, if necessary.

   Order Entry automatically fills in other fields with information from the invoice.

   Note: If you select an invoice number, you cannot allocate serial numbers or lot numbers to details that existed on the invoice. However, you can allocate serial and lot numbers to new details that you add. You can also delete serial and lot numbers from existing details.

4. For the detail that includes the item being returned, enter item information and the location to which you are returning the item, and then select Items Returned To Inventory as the credit type.

   Note: You cannot allocate serial numbers or lot numbers if you select Damaged Items or Price Adjustment as the credit type.

5. Allocate serial numbers and lot numbers to non-kitting items. More...

   1. Enter a quantity in the Quantity column if necessary, and then click the Zoom button in the Quantity column heading.

      The Serial/Lot Numbers Allocation screen appears. This screen includes a Serials tab if the item is serialized and/or a Lots tab if the item is lotted. For serialized items, you can select serial numbers that are allocated to items that have been shipped, or you can generate new serial numbers.

   2. Allocate serial numbers and lot numbers as required.

      Note: The quantity of serial numbers or lot numbers you require appears in the Serial Number or Lot Number list. The quantity remaining to be allocated is reduced as you allocate numbers.

      Ways to allocate serial numbers

      • In the Serial Number list, allocate serial numbers one at a time by manually entering them or by using the Finder .
      • On the Serials tab, click Auto-Alloc. to generate all required serial numbers.
        Note:

        • By default, serial numbers are generated starting with the first available serial number, but you can specify a different starting number. To do this, select the Auto-Allocate From option, and then enter a number in the field.
        • If there are fewer serial numbers available than are required, all available serial numbers will be allocated, and a message will notify you that not all required serial numbers were allocated.

      Ways to allocate lot numbers

      • In the Lot Number list, allocate lot numbers one at a time by manually entering them or by using the Finder .
      • On the Lots tab, click Auto-Alloc. to generate all required serial numbers.
        Note:

        • By default, lot numbers are generated starting with the first available lot number, but you can specify a different starting number. To do this, select the Auto-Allocate From option, and then enter a number in the field.
        • If there are fewer lot numbers available than are required, all available lot numbers will be allocated, and a message will notify you that not all required lot numbers were allocated.
6. Allocate serial numbers and lot numbers to kitting items. More...
   1. On the Details table, select a detail for a kitting item that includes serialized or lotted components.
   2. Enter the quantity ordered and the quantity shipped for the kitting item, and then click Components.

      The O/E Kitting Components screen appears, listing the items that make up the kit.

      The Serialized/Lotted column displays Yes for items that are serialized or lotted.

   3. For each serialized or lotted component item:
      1. In the Qty. Ordered field, enter a quantity for the item, and then press Tab.

         If your system is set up to use the Qty. Ordered field to allocate serial/lot numbers, the Serial/Lot Numbers Allocation screen appears. Otherwise, proceed to the following step.

      2. In the Qty. Shipped field, enter a quantity for the item, and then press Tab.
      3. Allocate serial numbers and lot numbers as required.

         The quantity of serial numbers or lot numbers you require appears in the lower left part of the screen. The quantity remaining to be allocated is reduced as you allocate numbers.

         Ways to allocate serial numbers

         • In the Serial Number list, allocate serial numbers one at a time by manually entering them or by using the Finder.
         • On the Serials tab, click Auto-Alloc. to allocate all required serial numbers.
           Note:

           • By default, serial numbers are allocated starting with the first available serial number, but you can specify a different starting number. To do this, select the Auto-Allocate From option, and then enter a number in the field.
           • If there are fewer serial numbers available than are required, all available serial numbers will be allocated, and a message will notify you that not all required serial numbers were allocated.

         Ways to allocate lot numbers

         • In the Lot Number list, allocate lot numbers one at a time by manually entering them or by using the Finder.
         • On the Lots tab, click Auto-Alloc. to allocate all required lot numbers.
           Note:

           • By default, lot numbers are allocated starting with the first available lot number, but you can specify a different starting number. To do this, select the Auto-Allocate From option, and then enter a number in the field.
           • If there are fewer lot numbers available than are required, all available lot numbers will be allocated, and a message will notify you that not all required lot numbers were allocated.
   4. Click Close to return to the O/E Kitting Components screen.
   5. Click Close to return to the O/E Credit/Debit Note Entry screen.
7. Enter any additional information required for the credit note, and then post the transaction.