Note: If you are returning goods from an order that was shipped using the Order Entry module, you should process the return in Order Entry.
Before you start
- Have a copy of the original shipment or invoice showing the prices charged on shipped and returned goods.
- Determine the transaction numbers to use for the shipment returns or have the program allocate numbers for you automatically.
- Decide whether to post each new return as you enter it, or save returns to post them later in a batch using the I/C Post Transactions screen.
To add returns from shipments of inventory in the I/C module:
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Inventory Control > I/C Transactions > Shipments.
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Accept "***NEW***" in the Shipment Number field to start a new return.
Tip: If "***NEW***" does not appear, click the Create New button.
The program automatically assigns a document number when you save or post the transaction.
Alternatively, you can enter a new transaction number yourself, and then press
. - In the Entry Type field, select Return.
- Use the Ship Date field to specify the date of the return.
Inventory Control automatically displays the session date as the default date, but you can change it. (The session date is the date that you entered when you started Sage 300).
You can also enter a separate posting date, which determines the fiscal year and period to which a transaction is posted in the general ledger.
You can change the document date and the posting date, but you cannot directly change the fiscal period.
- In the Posting Date field, enter the date to which to post the transaction in the general ledger.
- Enter an optional description and reference for the return.
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If the shipment was to an Accounts Receivable customer, use the Customer Number field to specify the customer number.
If you don't specify an existing customer, in the Contact field, type the contact information (such as a contact name and phone number).
- In the Price List field, select the price list
that was in effect for the shipment.
The program displays the default price list for the customer, but you can change it.
You can override any prices on the individual detail lines.
- Click the Add/Edit link to the right of the Optional Fields check box to add optional field information to this return.
- If you use multicurrency accounting, specify the currency for all prices.
- For each item you are returning to inventory, in the table:
- Specify the item number, location, quantity, and unit of measure.
- Enter the unit price or the extended price if it is different from the price displayed by the program.
- Click the Add Line button to start a new line.
- When you are finished, click Post or Save.
- If you click Save, Inventory Control saves the transaction so you can edit and post it later.
- If you click Post,
Inventory Control posts the transaction immediately.
Important! When you click Post, if the Prompt to Delete During Posting option is selected (on the Processing tab of the I/C Options screen), the program asks you if you want to delete the transaction. Click No unless your company always deletes posted transactions. If you delete the posted transaction, you will not be able to drill down to the transaction details from General Ledger.
- Note the return number, and then click OK at the confirmation message.
After returning goods to inventory
- If you saved the transactions, instead of posting them immediately:
- Print the transaction listings for all the transactions that you entered.
- Compare the listings to the original documents, and edit transactions if any need correction.
- Use the I/C Post Transactions screen to post transactions, update inventory quantities, and update costs (depending on the costing option).
- Run Day End Processing to update the Inventory Control audit data, costs (depending on the costing option), and item statistics.
- Print the posting journal for the transactions you posted to keep as part of your audit trail.