Pre-authorizing a Credit Card Payment
Capturing a Pre-authorized Credit Card Payment
If a credit card payment has not been settled in Sage Payment Solutions, you can void the transaction in Sage 300 or by signing in to Sage Virtual Terminal.
If a transaction has been settled in Sage Payment Solutions, it cannot be voided.
If you want to void a credit card prepayment in Order Entry, you must do so before posting the order, shipment, or invoice. After you post, the prepayment is cleared and posted to Accounts Receivable, and can be voided only in Accounts Receivable. More...
To void a credit card prepayment:
The O/E Prepayments screen appears.
Sage 300 checks Sage Payment Solutions to determine whether the transaction has been settled.
Sage Payment Solutions voids the payment.