Capturing a Pre-authorized Credit Card Payment
Pre-authorizing a Credit Card Payment
If you use Payment Processing, you pre-authorize a credit card payment when you want to verify that sufficient credit exists on a customer's credit card before processing a sale.
When you create a , the cardholder's credit limit is reduced by the amount of the until the is captured or expires.
After a payment, you can capture (process) the payment or void the .
If a has expired recently, you may be able to force a payment for the amount.
On the O/E Order Entry screen, you can click the Pre-authorize button to a credit card payment.
The amount of a does not need to match the amount captured in the final sale. The captured amount may be more (as when a restaurant customer adds a tip) or less (as when a service station customer swipes a credit card, and then purchases fuel that costs less than the amount for a fill-up).
If it is likely that more than seven days will pass before an order is shipped, you should not a credit card payment for the order. If you do, the may expire, in which case your merchant service provider will charge a fee. (Credit card in Sage Payment Solutions expires after approximately seven days.)
Rather than a credit card payment, you can process an initial prepayment when the order is created, and then process the balance when the order is shipped.
For more information, see Pre-authorizing a Credit Card Payment.
You capture a credit card payment when you are ready to process payment for goods that you have shipped, or for goods or services that a customer has received.
You can capture a only once. After you capture it, the is released in full, regardless of whether the amount captured matches the amount that was .
On some Order Entry transaction screens, you can click the Capture button to capture (process) a credit card payment. This button appears on the O/E Order Entry screen .
For information about Payment Processing options, see the Payment Processing help.
For more information about capturing pre-authorized payments, see the following topics:
If a has expired, you may be able to force a payment for the amount.
Note: Forced transactions may be subject to higher fees than regular transactions, depending on the terms of your agreement with your merchant service provider.
You can force a payment if the has expired recently (typically within 30 days), and if you used a saved credit card for the (that is, you did not select the Enter A Card For One-Time Use option when processing the ).
If you attempt to use the Process Credit Card screen to capture an expired that cannot be forced, a message informs you that you must create a new or prepayment.
On the O/E Order Entry screen, you can click the Void Pre-auth button to open the O/E Pre-authorization screen, and then click Void to void an existing .
Merchant service providers charge a fee for voiding a credit card . However, this fee is lower than the fee that is charged if you do not void or capture a and allow it to expire. For this reason, we recommend that you void any that will not be captured.
For more information, see Voiding a Credit Card Pre-authorization.