System Error
Ask your system administrator whether you should use these instructions and whether you have the correct access rights.
Problem
An unexpected error has occurred and the system cannot continue. Memory may be corrupted.
If you are on a network, the message can also mean that there is a network problem.
Solution
- Write down the message in case you need to contact a technician.
- Leave Sage 300 and
Windows, then restart and try the task again.
- If the message does not recur, you likely have solved the problem by restarting. You may want to check your hard disk and make sure it does not contain errors. Complete step 3. If your disk does not contain errors, you can resume normal processing and ignore the balance of these steps.
- If the message reappears, go to step 3.
- Check your hard disk to
see whether it contains any errors. (Refer to your operating system manual
for instructions to use CHKDSK or SCANDISK.)
- If no disk errors are reported, go to step 4.
- If disk errors are reported, fix the problem, then go to step 4.
- Reset the computer by pressing the Ctrl, Alt, and Del keys together, then start Database Setup and verify the entries in the data dictionaries for your system and company databases. Log the errors to an error file.
- Leave Database Setup and
restart Sage 300, selecting the company you were working with when
the problem occurred. Check the integrity of all your accounting data.
- If no errors are reported, the problem may have been solved. Try the task again. If the error does not recur, you can resume normal processing.
- If errors are reported and you cannot fix them, contact a technician.