Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen. Image of OE Credit Debit Note Inquiry screen.

OE Credit/Debit Note Inquiry

OE Credit/Debit Note History Inquiry displays the Header, Customer, Address, Detail, Optional Fields, Taxes and Totals Details for a specific credit note, as well as the Customer Code and Name, the associated invoice, the document type, when the credit note was posted, the day end number and if the credit note was printed is shown.

The information cannot be edited from this screen.

OE Credit/Debit Note Inquiry can be used to display all credit notes or limit the display to one customer’s credit notes.

The information is displayed from either Order Entry or Sales Analysis. The Display From at the bottom of the screen shows the current database. The double finder on the Credit Note determines the database selection. The finder on the left selects from Order Entry. The finder on the right selects from Sales Analysis.

To do an OE Credit/Debit Note Inquiry:

  1. Open the Invoice History folder (double-click Invoice History).

    Image of Main Menu icons, including Setup Details Invoice History, Budget, and Inquiry & Reporting.

  2. Run the OE Credit/Debit Note Inquiry program (double-click OE Credit Note Inquiry)

    Image of AR Document Inquiry menu including OE Invoice Inquiry, OE Credit Note Inquiry, OE Invoice Print, OE Credit Note Print, AR Document Inquiry, AR Document Print, History Inquiry and Report icons.

    • To limit the display to one customer’s credit notes, use the finder on the Customer field to select from the AR Customer file or key in a customer code. All credit notes displayed in either credit note finder will show credit notes for this customer only.
    • To show all credit/debit notes in the finders or navigate through all credit notes, clear the Customer field and either scroll or select the desired credit note.
    • The Navigator bar scrolls through all available credit/debit notes. If a specific customer has been selected, the navigator will scroll through the documents for that customer only. If no specific customer is selected then all documents are available.
    • image\DrillDownbtn.gif The Drilldown button next to the Customer field drills down on that customer to AR Inquiry Customer Inquiry, if installed and activated.
    • image\DrillDownbtn.gif The Drilldown button next to the Invoice field drills down on that customer to OE Invoice Inquiry.

Header Detail

Click on the picture for more information.

Image of OE Credit Debit Note Inquiry screen.

  • The Header tab shows header information for the current credit note number. It shows Order Number, Comment, Template, Credit Note Date, Description, Reference, FOB, Location and Salesperson 1-5.
  • Click the Close button to exit the OE Credit Note History Inquiry.

Customer Detail

Image of Customer Detail tab.

The Customer tab shows customer information for the current credit note number. It shows Customer Type, Price List, Territory, Tax Group and Customer PO. The Customer Code and Name are always shown.

Address Detail

Image of Address Detail tab.

The Address tab shows Sold to address information for the current credit note number. It shows the Name, Address fields 1-4, City, State, Zip, Country, Contact, Phone and Fax.

Credit Note Detail

Click on the picture for more information.

Image of Credit Note Detail tab.

  • The Detail tab shows the invoice details for the current credit note number. It shows columns for Line Type, Item, Misc Charge, Description, Account Set, Price List, Category, Location, Picking Sequence, Stock Item, Qty Returned, UOM, Unit Price, Price Override, Price UOM, Extended Amount, Extended Amount Override, Unit Weight, Extended Weight and Misc Charge GL Account.
  • The View button allows you to view the details for the current line.
  • The Serial Number button allows you to view any serial numbers associated with the current detail line.
  • The Comments button allows you to view the type and comment/instruction text for the current detail line.
  • The Line Taxes button allows you to view the taxes for the current detail line.
  • The Item Kits button lets you view item components if the current item is a master item for a kit.
  • The Optional Fields button lets you display the optional fields for the current line.

Optional Fields

Image of Optional Fields tab.

The Optional Fields tab shows any optional fields for the current credit note number (as opposed to the detail line).

Taxes

Image of Taxes tab.

The Taxes tab shows the taxes for the current credit note number. It shows the Tax Group and description and if the tax has been overridden. It also shows Tax Code, Authority Description, Customer Tax Class, Customer Tax Class Description, Tax Base, Tax Amount and Tax Exempt Number.

Totals

Image of Totals tab.

The Totals tab shows the total information for the current credit note number. It shows the Weight, Number of Lines, Actual Ship Date, Credit Note Date, CN Fiscal Year, CN Period, Item Sub Total, Invoice Date, Invoice Fiscal Year, Invoice Period, Misc Charges Sub Total and if there is a Discount on Misc Charges. It also shows Credit Note Sub Total, Credit Note Discount, Credit Note Net, Excluded Tax, Include Tax, Credit Note Total, Credit Note Rate Type, Credit Note Rate Date and Exchange Rate. The totals are laid out such that you can see the calculation of the total.