Shipping Orders and Items

Learn more

About Exchange Rates

Entering an Order

Entering a Prepayment

Invoicing Shipments

O/E Invoice Entry Screen

O/E Order Entry Screen

O/E Shipment Entry Screen

You can enter shipped quantities on the O/E Order Entry screen or on the O/E Shipment Entry screen. More...

In other words, you can:

  • Use the O/E Order Entry screen to create orders and ship them in one step—even generating the invoice at the same time.
  • Skip the Order Entry phase entirely and use the O/E Shipment Entry screen to enter shipments directly—and optionally generate the invoice at the same time.

Note: If you use Payment Processing and you selected the Require Capture of Pre-authorized Payments at Shipment option on the PMT Options screen, you must process or void all pre-authorized credit card transactions before you can ship the orders for which the pre-authorizations exist.

To enter shipped quantities on the O/E Order Entry screen:

  1. Open Order Entry > O/E Transactions > Order Entry.
  2. Select an existing order or create a new one. More...

    1. If you are entering shipped quantities for an existing order, specify the order number.
    2. If you are creating a new order, in the Order Number field, accept "***NEW***" as the order number, and then enter the customer number in the Customer Number field.
  3. On the Order tab, enter general order information. More...

    For complete instructions on entering a new order, see Entering an Order.

    To enter general order information:

    • On the Order Type list, select Active.
    • If your company uses templates to fill in default field entries, select a template.
    • If the customer has a purchase order number, enter the number.
    • Select the warehouse location from where you are shipping goods. The default location can come from the customer record or order template. You can change it for the transaction, and for each detail line.
    • If the customer wants goods shipped to a particular location, use the Ship-To Location field to select it. You can click the links to the right of the field to edit the ship-to location, or click the New icon to add one to Accounts Receivable.
    • If you want Order Entry to calculate tax automatically for the transaction, select the Calculate Tax option.
    • Enter a description and reference information if applicable.
  4. To ship all outstanding items on the order, click the Ship All button.

To ship items for some detail lines on the O/E Order Entry screen:

  1. Open Order Entry > O/E Transactions > Order Entry.
  2. In the Order Number field, specify the order number.
  3. Select a line for which you want to enter shipped quantities. More...

    The number of items available at the selected location and for all locations appears in the inventory quantities area below the Detail table.

    Tip: If you want to view all fields for the selected detail on the O/E Detail Taxes screen, click the Edit icon in the Taxes column.

  4. In the Quantity Shipped field, enter the number of items that you want to ship.
  5. If you use backorder quantities, update the Quantity Backordered field and update it as required.
  6. If you want to add a prepayment to the order, click the Prepayment button. If you use Payment Processing, you can also process a credit card prepayment for the order.
  7. On the Totals tab, check the totals for the order. If you want to automatically create an invoice for shipped quantities, select the Create Invoice option on the Totals tab.
  8. Post the document.

To ship items for one or more orders on the O/E Shipment Entry screen:

  1. Open Order Entry > O/E Transactions > Shipment Entry.
  2. In the Shipment Number field, press the Tab key to accept *** NEW *** as the shipment number. More...

    Order Entry will assign a shipment number when you post the shipment. If you do not want Order Entry to assign the number automatically, you can type the new number yourself, and then press the Tab key.

  3. In the Customer Number field, enter the customer number. More...

    If you enter a customer number, you can also:

    • On the Customer Number menu, click Pre-Transaction Credit Check to check the customer's credit status and determine whether you should continue with the shipment.
    • Click the Zoom button beside the Customer Number field to view or edit customer address and contact information.

    On the Customer tab, you can change customer information such as tax code, price list, and payment terms.

  4. Select the order(s) for which you are creating the shipment. More...

    • If you are shipping goods for a single order, type the order number or select it using the Finder .
    • If you are shipping goods from multiple orders, select the From Multiple Orders option, and then specify orders using the O/E Create Shipment from Orders screen, which you open by clicking Create Shipment from Orders on the From Multiple Orders menu. For more information, see O/E Create Shipment from Orders Screen.

      Note: If you use Payment Processing, you must capture or void all outstanding credit card pre-authorizations for any orders that are included in the shipment before you can post the shipment.

    • If you want to to ship items without creating an order first, see the next procedure in this topic, "To ship items on the O/E Shipment Entry screen without creating an order first."
  5. If you want to automatically create an invoice for the shipped quantities, select the Create Invoice option on the Shipment tab or the Totals tab. (If you want to create the invoice later, use the O/E Invoice Entry screen.)
  6. Enter the shipped quantities, and then:

    • To ship all quantities on the order, click Ship All.
    • To create a partial shipment (that is, to ship only some of the details), enter the quantity to ship in the Quantity Shipped field for each detail line you are shipping. (If necessary, tab to the Quantity Backordered field.)
  7. As needed, enter prepayments, add optional field information, assign one or more salespeople, change currency exchange rates, and check totals. More...

    • To enter a prepayment for the shipment, click Prepayment. For more information, see Entering a Prepayment.
    • On the Optional Fields tab, add optional field information.
    • On the Sales Split tab, assign or credit a salesperson. If you are shipping multiple orders, you should always check the allocation on this panel.
    • On the Rates tab, review and change currency exchange rates as needed.
    • On the Totals tab, check the totals for the shipment.

    Note: For more information about performing these tasks on the O/E Shipment Entry screen, see O/E Shipment Entry Screen.

  8. Post the document.

To ship items on the O/E Shipment Entry screen without creating an order first:

  1. Open Order Entry > O/E Transactions > Shipment Entry.
  2. In the Shipment Number field, press the Tab key to accept *** NEW *** as the shipment number. More...

    Order Entry will assign a shipment number when you post the shipment. If you do not want Order Entry to assign the number automatically, you can type the new number yourself, and then press the Tab key.

  3. In the Customer Number field, enter the customer number. More...

    If you enter a customer number, you can also:

    • On the Customer Number menu, click Pre-Transaction Credit Check to check the customer's credit status and determine whether you should continue with the shipment.
    • Click the Zoom button beside the Customer Number field to view or edit customer address and contact information.

    On the Customer tab, you can change customer information such as tax code, price list, and payment terms.

  4. If you want to ship goods without creating an order first, leave the Order Number field blank.
  5. On the Shipment tab, enter general shipment information. More...

    • Check the shipment date.
    • If your company uses templates to fill in default field entries, select a template.
    • If the customer has a purchase order number, enter the number.
    • Select the warehouse location from where you are shipping goods. The default location can come from the customer record or order template. You can change it for the transaction, and for each detail line.
    • If the customer wants goods shipped to a particular location, use the Ship-To Location field to select it. You can click the links to the right of the field to edit the ship-to location, or click the New icon to add one to Accounts Receivable.
    • If you want Order Entry to calculate tax automatically for the transaction, select the Calculate Tax option.
    • Enter a description and reference information if applicable.
  6. Enter shipment details in the Detail table. More...

    1. In the Type field, specify whether you are entering an item or a miscellaneous charge.
    2. In the Item Number/Miscellaneous Charge field, enter an item number. If you are using a scanner, click in the field before scanning the bar code.
    3. Check the Price List and Location fields. You can change the default price list (determined by the customer account) and location (from the shipment header fields).
    4. In the Quantity Shipped field, enter the number of items that you are shipping. Order Entry displays a matching order quantity in the Quantity on Order (Order UOM) field, and updates available item quantities displayed in the inventory quantity area below the Detail table. You cannot enter a backordered amount.
    5. In the remaining fields for the detail line, enter any other required information.
  7. As needed, enter prepayments, add optional field information, assign one or more salespeople, change currency exchange rates, and check totals. More...

    • To enter a prepayment for the shipment, click Prepayment. For more information, see Entering a Prepayment.
    • On the Optional Fields tab, add optional field information.
    • On the Sales Split tab, assign or credit a salesperson. If you are shipping multiple orders, you should always check the allocation on this panel.
    • On the Rates tab, review and change currency exchange rates as needed.
    • On the Totals tab, check the totals for the shipment.

    Note: For more information about performing these tasks on the O/E Shipment Entry screen, see O/E Shipment Entry Screen.

  8. Post the document.