Capturing and Invoicing Pre-authorized Credit Card Payments
Capturing a Pre-authorized Credit Card Payment
Pre-authorizing a Credit Card Payment
If you use Payment Processing, you pre-authorize a credit card payment when you want to verify that sufficient credit exists on a customer's credit card before processing a sale.
When you create a , the cardholder's credit limit is reduced by the amount of the until the is captured or expires.
After a payment, you can capture (process) the payment or void the . In Order Entry, you can also use the O/E Capture Payments With Invoices screen to capture and invoice payments for multiple Order Entry documents.
If a has expired recently, you may be able to force a payment for the amount.
On the O/E Order Entry screen, you can click the Pre-authorize or Quick Pre-authorize button to a credit card payment.
The amount of a does not need to match the amount captured in the final sale. The captured amount may be more (as when a restaurant customer adds a tip) or less (as when a service station customer swipes a credit card, and then purchases fuel that costs less than the amount for a fill-up).
If it is likely that more than seven days will pass before an order is shipped, you should not a credit card payment for the order. If you do, the may expire, in which case your merchant service provider will charge a fee. (Credit card in Paya expires after approximately seven days.)
Rather than a credit card payment, you can process an initial prepayment when the order is created, and then process the balance when the order is shipped.
For more information, see Pre-authorizing a Credit Card Payment.
You capture a credit card payment when you are ready to process payment for goods that you have shipped, or for goods or services that a customer has received.
You can capture a only once. After you capture it, the is released in full, regardless of whether the amount captured matches the amount that was .
On some Order Entry transaction screens, you can click the Capture button to capture (process) a credit card payment. This button appears on the O/E Order Entry screen
In Order Entry, you can also use the O/E Capture Payments With Invoices screen to capture and invoice payments for multiple Order Entry documents.
For information about Payment Processing options, see the Payment Processing help.
For more information about capturing pre-authorized payments, see the following topics:
If a has expired, you may be able to force a payment for the amount.
Note: Forced transactions may be subject to higher fees than regular transactions, depending on the terms of your agreement with your merchant service provider.
You can force a payment if the has expired recently (typically within 30 days), and if you used a saved credit card for the (that is, you did not select the Enter A Card For One-Time Use option when processing the ).
If you attempt to use the Process Credit Card screen to capture an expired that cannot be forced, a message informs you that you must create a new or prepayment.
If you are using the O/E Capture Payments With Invoices screen to capture and invoice multiple payments, Sage 300 attempts to force all expired . If an expired cannot be forced, a message informs you that the payment could not be processed.
On the O/E Order Entry screen, you can click the Void Pre-auth button to open the O/E Pre-authorization screen, and then click Void to void an existing .
Merchant service providers charge a fee for voiding a credit card . However, this fee is lower than the fee that is charged if you do not void or capture a and allow it to expire. For this reason, we recommend that you void any that will not be captured.
For more information, see Voiding a Credit Card Pre-authorization.